Privacy Policy
Effective Date: 3rd February 2022 · Company: Avanté Services LTD · Website: avanteservices.co.uk
1. Introduction
At Avanté Services Limited ("Avanté", "we", "our", or "us"), we are committed to safeguarding your privacy and handling your personal data in a transparent, responsible, and lawful manner. This privacy policy outlines how we collect, use, disclose, and protect your personal data when you use our website or interact with our services. It also explains your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Avanté Services Limited is a digital solutions company based in the United Kingdom. We provide services such as software development, training, digital transformation, and consultancy to clients across sectors.
Our registered address is: Great Glen, Leicestershire, LE8 9HR, United Kingdom
Email: info@avanteservices.co.uk
Phone: +44 7860 216571
We are registered with the Information Commissioner's Office (ICO) as a data controller under UK law.
3. What Personal Data We Collect
- Identity Data: Full name, company name, job title.
- Contact Data: Email address, phone number, postal address.
- Technical Data: IP address, browser type/version, time zone setting, and platform.
- Usage Data: Information on how you interact with our website or digital tools.
- Marketing & Communication Data: Your preferences for receiving communications from us.
We do not knowingly collect data from individuals under 16 years of age.
4. How We Collect Your Data
- Direct interactions (e.g. when you fill in a contact form or sign up for a service).
- Automated technologies (e.g. cookies or server logs).
- Third-party sources (e.g. partners, service providers).
5. How We Use Your Data
- To deliver and manage our services to you.
- To respond to enquiries or customer support requests.
- To send you service updates, newsletters, or marketing content (only with your consent).
- To monitor website performance and improve user experience.
- To comply with legal obligations and regulatory requirements.
6. Legal Bases for Processing
We process your personal data under the following legal bases, as defined by the UK GDPR:
- Consent — when you give us permission to process your data.
- Contractual Necessity — where processing is required to perform a contract with you.
- Legitimate Interests — for operational and business development purposes.
- Legal Obligation — where processing is necessary for compliance with UK law.
7. How We Share Your Data
We do not sell your data. We may share your data with:
- Trusted third-party service providers who help us run our website and services (e.g. hosting, email).
- Regulatory authorities or law enforcement when legally required.
- Professional advisers (accountants, auditors, etc.) for compliance and legal guidance.
All service providers are required to maintain confidentiality and comply with data protection laws.
8. International Data Transfers
Where personal data is transferred outside the UK (e.g., to cloud service providers), we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the UK government.
- Standard Contractual Clauses (SCCs) approved by the ICO.
9. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. When no longer needed, data will be securely deleted or anonymised.
10. Your Data Rights (Under UK GDPR)
You have the following rights:
- Right to Access — obtain a copy of your personal data.
- Right to Rectification — correct inaccurate or incomplete data.
- Right to Erasure — request deletion of your data ("right to be forgotten").
- Right to Restrict Processing — limit how we process your data.
- Right to Data Portability — receive your data in a structured, machine-readable format.
- Right to Object — object to processing based on legitimate interest or direct marketing.
- Right to Withdraw Consent — withdraw any consent you have given us at any time.
To exercise your rights, email us at info@avanteservices.co.uk. If you are unsatisfied with our response, you can lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
11. Cookies and Tracking Technologies
Our website uses cookies to improve site functionality and user experience, analyse traffic and usage patterns, and serve tailored content (only if consented). You can control cookies through your browser settings or via our cookie consent tool. See our Cookie Policy for details.
12. Data Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include encrypted communications (SSL), access controls, and secure hosting environments.
13. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal obligations. The latest version will always be available on our website, and material changes will be communicated clearly. Last Updated: 19th June 2025.
Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact:
Avanté Services Limited
Email: info@avanteservices.co.uk
Website: avanteservices.co.uk
